Do you have an order that is taking more than the expected delivery time, and you want to track it? Come in now and check our step-by-step guide on how to track your orders on Amazon.
Amazon is a big name in the eCommerce business; they have a track record of excellence in customer service and deliver more than one million packages per day. Amazon doesn't disappoint in delivery; as a matter of fact, they have a definite date for your parcel to get to you. The thing is, it could be tiring having to wait for your shipment for days before getting them. Sometimes you could just be anxious and can't wait to get your parcel delivered to you. Sometimes, you just want to know the exact location of the driver, so you can calculate how much more days or hours are left before you get your shipment.
It doesn't only help you know your shipment's location, it also helps you plan your day or week — as the case may be — accordingly. So, do you have a parcel with Amazon on delivery that has not reached you? Or are you just curious how this tracking works? Whatever your reason is, let's find out how you can track your Amazon orders in this article.
How do I Track my Amazon Shipment?
When you place an order on Amazon, they provide you with a unique identification number for your parcel. That identification number is checked always, and a report is sent to you on the status of your parcel. The identification number is assigned to your shipment, and it can be emailed to you, or you can get it on the order page. There are various means to track your Amazon shipment, but in this article, we shall be zeroing in on three main means.
- Mobile devices (using the Amazon app).
- Computer devices.
- Using Amazon tracking map.
- Third-party mobile applications.
Using Mobile Devices
You can track your Amazon shipment right on your mobile devices. However, this can't be completed without having the Amazon app on your phone.
If you do not have the Amazon app on your mobile device prior, you can visit PlayStore to get it installed on your Android device. For iOS, you can visit AppStore to install the Amazon app.
With the app in place, let's get down to business.
Step 1: Open the app and sign in with your Amazon sign-in details. (If you do not have an account, you can create one to start placing orders).
Step 2: When you are signed in. Tap on your Profile (it is the user icon at the bottom of your screen)
Step 3: There you will find your orders and their details such as arrival date. Click on the particular shipment you wish to track. You can do that by clicking See all updates
Step 4: When you click See all updates, it will reveal the current location of your shipment and as well keep you updated on your shipment journey progress.
Using Computer Devices
The process of using g your PC to track your shipment is a bit different from that mobile device. That's understandable as you are not using an application in this case.
Let's get on with the steps below.
Step 1: Open your browser and visit the Amazon website.
Step 2: Sign in to your Amazon account.
Step 3: Click on Returns & Orders in the upper right.
Step 4: Locate your order history (there should be a number of your past orders) and click on Track Package button beside the order you intend to track. Note that you cannot track items that have not yet been shipped.
Step 5: You will find your order status, tracking ID, and estimated arrival date.
If you found out that the supposed delivery date of your shipment has passed and your tracking ID remains the same, just be patient for a day or two, and your parcel will be delivered to you.
Using Amazon Tracking Map
With this option, you can track your shipment on a live map. On the day of delivery, you will be able to see the exact location of the driver. This is to help inform you do you could prepare and be at the place of delivery in time. If you signed up for an Amazon delivery alert, they would notify you when the map is available to view. The map only becomes available to view when the driver is approaching your location. You cannot see the stops, but you can see his movements.
In cases of confidential surprise gift deliveries, the map will be disabled, though, so you can't find them. This is acting in the interest of the sender and delivering just as instructed. You must be signed in to your Amazon account to view the map. Now let's find out how you can use the Amazon tracking map to track your shipment.
Step 1: Log in to your Amazon account with your login credentials. Just the same as the process highlighted above.
Step 2: Tap on Your Orders.
Step 3: Tap on Track Package
Step 4: Your Amazon delivery has to be activated.
Step 5: You will get a notification when the driver is 10 stops before your location. Then you can stop tracking his movement. The view is something like the one on the image shared by a Twitter user below.
Unfortunately, though, this map tracking option only works if your shipment is being delivered through a dedicated Amazon vehicle. If your package is being delivered via other carriers such as UPS, FedEx, or the United States Postal Service (USPS), you will not be able to use the map to track your shipment. Note that the map tracking option can be accessed using the Amazon app on both Android and iOS. It can also be tracked on the Amazon website.
Using Third-Party Apps
Third-party apps help you know the current location of your Amazon shipment regardless of the carrier. Recall that we mentioned above that not all carriers can be tracked on the Amazon map. In fact, only Amazon carriers can be seen on the Amazon app tracking map. One advantage of these third-party apps is that they help you track the location of all the carriers mentioned above and more, using the same UI (User Interface). And thus, keeping you updated on the situation of your shipment without having to switch applications.
The app is particularly useful for users who regularly use carriers such as FedEx, UPS, USPS, etc. Some of these apps are paid but cost only a very small fee on a yearly or monthly basis, depending on your preference. Let's check them out one after the other below.
Parcel helps you get the tracking job done with relative ease and with an excellent user experience (UX). The app can track shipments from over 300 regional and international courier services. Parcel adopts the freemium model. This means you carry out basic tracking, but you have to part with $5 for a yearly subscription to unlock all its features. These features include tracking more than three packages at the same time.
And although you can use Parcel to track your shipment with Amazon Logistics as well, it will not be as useful since you can already do that on the Amazon app. Parcels is available on iOS and Android, and you can click here to download it from PlayStore.
Deliveries is another reliable shipment tracking app that supports all major US carriers, including Amazon Logistics and international couriers. One of the key selling points of the app is that it integrates with your calendar in a fine and collected manner to add estimated delivery dates.
Deliveries used to be a one-time purchase option but is now subscription based. Its subscription fee begins from $1 per month to $5 per year. Deliveries is available on iOS and Android. For Android users, you can click here to get it.
Parcel Track is a shipment tracking app you can bank on. However, it supports only around 60 delivery companies. The app is competent free, but you have to spare about $3 annually to access all its taking functions. It also provides Delivery Forecast that predicts the delivery date and time of your shipment based on the information provided by the carrier.
The app is available on iOS and Android. Android users can click here to get it from PlayStore. iOS users can search for “Parcel Track” on the AppStore and download it.
How Long does it Take Amazon to ship?
Amazon, alongside other sellers, gets your package delivered to you in two working days if you are purchasing on Amazon. The following shows the shipping times of Amazon delivery unless stated otherwise by the seller.
Standard US: This usually takes up to 4-14 business days following the delivery, but it can take up to 21 days maximum.
Express US: This typically takes up to 2 working days following the delivery date.
1-Day US: This usually takes 1 business day from the time of shipping. Sometimes it is not so because the items listed are not available immediately on the Amazon store.
International Standard: This delivery option usually takes up to 3 – 6 weeks, but may take as long as 12 weeks due to customs delays or other factors which might slow down the delivery speed.
Express International: This option takes at least 3 – 7 business days for your shipment to arrive.
Can I Change my Shipping Address on Amazon?
Yes, you can. When you place an order on Amazon, you can change your shipping address. This is only possible when Amazon has not delivered your shipment (when it's not on the way yet) otherwise you can't make any changes to your shipping address. You can rather change your address altogether on the Amazon homepage or put a call across to their Customer Service for support in that regard. If you wish to change your shipping address before your order leaves the Amazon store, you can do the flowing.
Step 1: Go to “Your Orders”
Step 2: Click on the Order Details link for the particular order you wish to its address.
Step 3: Select Change next to the detail you want to change (shipping address, payment method, gift options, etc).
Step 4: Click on the change next to the shopping address.
Step 5: Follow the instruction on the screen to complete your modifications.
Can I return Items on Amazon?
Provided that the item is still in good shape and is eligible for a return, yes, you can return items you purchased on Amazon.
To return an item, follow the steps below.
Step 1: Go to “Your Orders,” where your past orders are displayed.
Step 2: Choose the order. Then select Return or Replace Item.
Step 3: Select an option from the reasons you want to return.
Step 4: Choose how you want your return to be processed. If applicable, select to issue a refund or payment to your Amazon account balance.
For items that are purchased from Amazon sellers (not directly from Amazon), you will see Submit return request. The seller reviews your return/refund request before approving it. If you do not get a response within 2 business days, you can submit an A-to-Z Guarantee claim.
Step 5: On the return method, select No printer required
You can keep tabs on the process of your return by going to Your Orders on your Amazon app. Then click on View Return/Refund Status next to the relevant order.
Note: Before returning items such as laptops, mobile devices, or any items that are capable of storing data, please be sure to erase any information you might have saved prior.
So, you just bought your favorite gadget on Amazon and literally can't wait to get it. To add to that, Amazon stipulated time seems like forever. Follow the process highlighted in this article to track your shipment on Amazon in real-time. Tracking your shipment on Amazon in real-time is not only interesting, but it also helps you plan your day, knows the exact location of your item, and be at the location to receive it. If you encounter any complications at any point, you can reach out to Amazon through their Customer Service on the app, and your problems will be solved in no time.