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How to Call in Sick at Walmart? (Here Is Your Full Guide)

Discover the steps to take when calling in sick at Walmart. This guide offers clear instructions, including the process, who to contact, and any policy details you should know.

Unfortunately, illness is an inevitable part of life. Therefore, everyone has days when they don’t feel well and need a day off for their well-being. As a Walmart employee, you cannot just miss your shift; your absence can cause many repercussions. Therefore, you must know the protocol for calling in sick at Walmart. This guide will show you how to call in sick at Walmart to relax and recover.

Getting sick is likely the last thing you want to experience. However, even the most conscientious Walmart employees occasionally need time off due to illness. Therefore, you shouldn’t be afraid to take a sick day when you feel too sick to go to work. Sickness will hinder you from performing at your best. Therefore, coming to work will not only deteriorate your health but also have disastrous consequences on other employees and Walmart as a business.

If you’re sick, you’ll need to let the team know you won’t be able to make it. But how do you call in sick at Walmart? Lucky for you, Walmart makes calling in sick fairly simple. Keep reading to learn more.

How to Call in Sick at Walmart

Call the call out sick number

Walmart makes it pretty straightforward for their associates to report an absence. You can use any of the following methods to call in sick at Walmart:

1. Call the Call Out Sick Number

Walmart offers an official attendance hotline—1-800-775-5944 —where associates can call in when sick or late. Therefore, you can call Walmart’s call-out sick number at 1-800-775-5944 if you’re sick or injured. Here is how you can call in sick at Walmart using the call out sick number:

Step 1: Call the Walmart attendance line at 1-800-775-5944Select the Report an absence option

Step 2: You’ll be prompted to enter your Walmart Identification Number (WIM)

Step 3: Provide your birthday and store number

Step 4: Wait for the approval of your leave

Step 5: Walmart will give you a confirmation number after granting your request to call in sick

Step 6: You’ll be transferred to your store manager, where you’ll need to provide the confirmation number

Step 7: You may also be asked to provide further details about your illness.

Remember that the toll-free call-out sick number only operates between 8 AM and 5 PM. Therefore, you should use the One Walmart website or app to call out of hours

2.  One Walmart Website

Walmart also allows you to report an absence due to sickness through the One Walmart website or app. This method is helpful because you can report absences at any time of the day or night. Here are steps you can take to call in sick online:

Step 1: Visit

Step 2: Select Login at the top right of your screen

Step 3: Provide your WIN and Password to log into your OneWalmart employee account

Step 4: Select Report Absence

Step 5: Ensure your details are correct

Step 6: Select Tardy/Absent

Step 7: Choose Today/Tomorrow

Step 8: Explain your reasons for not attending your shift

Step 9: You’ll get a confirmation number once approved

Walmart associates can also download the OneWalmart app, which helps them to manage their work. You’ll use the steps described above to report your absence if you have the Me@Walmart app installed on your device.

When Do You Call in Sick at Walmart?

Call in Sick at Walmart

Generally, you’re advised to call in sick at Walmart three hours before your shift begins. You can even call in as early as 24 hours in advance, depending on the onset of your illness. However, if your illness appears suddenly or you get injured, you should try to alert the store of your absence immediately. Calling in sick in advance will prevent you from accumulating warning points.

What Will You Need to Call in Sick at Walmart?

You should ensure that you have the following before calling in sick at Walmart:

  • Your Walmart Identification Number (WIN)
  • Your birthdate
  • Your Walmart store location number

This information will be required to confirm and approve your request.

What Happens if You Don’t Call in Sick at Walmart

When you feel sick, staying home and seeking medical help is beneficial. However, don’t forget to call in sick, as it could have devastating consequences. Walmart penalizes employees who call in sick late or fail to call in. You’ll be tagged with warning-like points when you call in late or fail to report to your shift.

Associates can receive 1 point when they’re absent between Thursday and Sunday. You may also receive a maximum of 3 points when you miss your shift on critical dates and holidays. You risk termination once you’ve received 5 to 9 points. Employees with 4 attendance points will lose their Myshare bonus and become ineligible for their annual rise.

The good news is that penalty points expire after six months. Regardless, following the due procedure when sick is essential to maintain a positive reputation.

Can Walmart Give You Points for Calling in Sick?

Generally, Walmart will not give you points when you follow the due procedure for calling in sick. The company only gives points to employees who report their sickness late or miss their shift altogether.

How Many Times Can You Call in Sick at Walmart?

How Many Times Can You Call in Sick at Walmart

Walmart only allows five missed work occurrences due to sickness or injury within six months. You may receive points if you’ve only worked at Walmart for six months. However, you can ask for extended absences on special occasions.

Extended Absence from Work

You can ask for an Intermittent Leave if you’re experiencing a prolonged illness or injury, ongoing medical treatment, or other qualifying reasons. Eligible employees can request intermittent leaves through their MySedgwick portal or by contacting their team.

You must do this at least 2 days in advance. Your Intermittent leave will indicate the expected duration of your extended absence.

Does Walmart Offer Paid Sick Leaves

Walmart offers paid sick leaves to their full-time, part-time, and temporary associates. Typically, Walmart greatly cares for its employees, especially during sickness and emergency leaves. Therefore, you may be entitled to accrue paid sick leave. Eligible employees may include those who can’t work due to safety reasons, an aggravated injury, an illness, or when an immediate family member is ill.

The Paid Sick Leave (PSL) law typically varies from state to state. Therefore, the number of sick days you can have will depend on the state in which you work. You can contact your HR department to check the Walmart PSL policy to know how many sick days you can have.

The PSL law is currently implemented in Washington, Maryland, Massachusetts, Pennsylvania, Oregon, California, Vermont, Connecticut, New Jersey, Texas, New York, Michigan, Arizona, Illinois, Minnesota, and Rhode Island.

Tips for Calling in Sick at Walmart

Tips for Calling in Sick at Walmart

Calling in sick when working for a large corporation like Walmart can be daunting. However, sickness is often unavoidable. Here are a few tips to help you whenever you report your absence at Walmart.

  • Ensure you call in sick at least three hours in advance
  • While it may not be necessary, consider calling your store and informing them of your absence
  • Check your symptoms with your doctor before calling in sick
  • Be honest with your employer about your sickness, including an honest assessment of your recovery time.
  • Ensure you’re not lying about your symptoms, and never make up an illness unless you’re ill
  • Be polite and listen attentively
  • Ensure you have your details right, including your name and WIN


Walmart relies on its associates to keep the company’s operations running. Therefore, you must provide adequate notice of your illness. Understanding how to call in sick at Walmart can help you know what to say when to call, and what to do when you return to work. Call in at least three hours before your scheduled shift when you feel sick. You can either call 1-800-775-5944 or use the One Walmart app or website if you have an account setup.

Doug Wein

Doug Wein is an independent consultant and coach, working with sustainability-minded businesses and professionals to help them clarify and achieve their most critical goals. He has provided strategic sustainability consulting to Fortune 500 companies across a wide array of industries, including food & agriculture, retail, manufacturing, real estate, green building, and waste & recycling. His coaching work helps clients develop leadership skills, spread bold ideas, transform organizations, and ultimately create positive change. Doug has led strategy development trainings in small teams and in groups of over 650 professionals at such premier sustainability venues as the Greenbuild Conference. Doug has led people and organizations for over fifteen years. He has an MBA from the Ross School of Business and an MS from the School of Natural Resources and Environment, having graduated from the Erb Institute for Global Sustainable Enterprise at the University of Michigan. His undergraduate degree in Psychology is from Pitzer College. When he’s not coaching, Doug is often attempting to invent new culinary sauces to delight his wife, building treehouses, or exploring the backyard with his two-year old.View Author posts