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30+ Essential UPS Statistics & Facts You Need to Know in 2023

United Parcel Service, stylized as UPS, was founded by James E. Casey in 1907 on a capital of $100 loan. Although, it was called American Messenger Company at the time of establishment.

The courier enterprise has rebranded to be known as UPS to date. The initial coverage was in the Seattle neighborhood in Washington, U.S. But today, UPS has become the largest courier company in the States. Not only that, the largest courier and logistics company in the World in 2020 with a mouth-watering revenue of $84.628 billion.

UPS Statistics

In the initial phase of establishment, deliveries were made by foot to nearby grocery stores, while bicycles were used for far distances. However, vehicle delivery began before the first decade of existence. Later in the late 20s, air delivery was recorded. But today, UPS operates over 119,000

Vehicles and 290 fleets of cargo aircraft that serve 815 destinations in the world. At the time of establishment, UPS had just 2 staff, James Casey and Claude Ryan. Currently, its staff statistics stand at 543,000. This shows an increasing trend of expansion of the company. In this article, you will find further statistics and facts that are handy about UPS.

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Key Statistics Of UPS

  • UPS delivers 25.2 million packages per business day.
  • UPS has an average of 11.8 million users daily.
  • UPS has 543,000 staff across the Globe.
  • UPS has a $180 billion net worth in 2022.
  • UPS service is available in 220 countries and territories of the World.

Top UPS Statistics, Facts & Trends (2023)

What Is The Number of Branches UPS Has?

Number of Branches UPS Has

It is known that UPS was founded by a young enterprising man during his teenage years. It was a logistic company with only a single branch in Seattle, Washington. Today, after a century and more than a decade, UPS has grown to have more than 220 branches- at least one branch per country. This can be understood through the rapid increase in population across the globe. As such, more need for delivery of goods by small and large businesses as well as individuals. Thus the outspread of the UPS tentacle beyond the coast of America. However, all these branches are headed by UPS corporate headquarters located in Atlanta.

[Source: UPS Corporate fact sheet]

What Is The Demography Of UPS Staff?

The Demography Of UPS Staff

UPS, as an international parcel delivery company, has staff in different countries of the world. Therefore the demography is diverse in terms of race and gender. It is believed that the delivery of heavy freights is most peculiar to the masculine gender. As such, UPS has 71% male staff. It also has 29% female staff. Talking about age, UPS has a rich staff structure within the active age brackets. Therefore, it has 2% of workers under 18 years, 18 – 20 years 24%, 20 – 30 years 51%, 30 – 40 14% and 7% is above 40 years. By race, 63.5%  of UPS workers are white, 15.2% are either Hispanic or Latino, 12.1% are black or African American, 5.9% are Asian, and 3.3% are unknown.

[Source: Zippia]

How Many Packages Does UPS Deliver Daily?

Many Packages Does UPS Deliver Daily

UPS is adjudged to be the premier courier company in the world. Therefore, you can begin to imagine how many parcels it delivers on a daily, monthly, and even yearly basis. This company serves a large horizon and region of customers. Hence, it ships 1.7 million shipments each business day. On average, it delivered 25.2 million packages per day in the year 2021. This summed up to give 6.4 billion packages in that same year. All these packages were delivered to 11.8 million customers in more than 220 countries of operation. This shows a high rate of usage compared to its contenders.

[Source: UPS company profile]

How Many Destinations Does UPS Deliver Packages To?

The geographical coverage of UPS is wide enough to believe that there is virtually no country that does not have a pick-up station. That reflects the reliability of its delivery time and the bulk of parcels delivered daily. Arguably, there is a huge dependency on UPS delivery services from US citizens and users abroad. Hence, the destinations of delivery number more than 220 locations across the Globe. It will not be surprising that it has delivery service in most countries of the world. Data recorded has shown that UPS has attained close to 50% of delivery services in the UK at the expense of many indigenous courier companies.

[Source: UPS delivery page]

What Is UPS’s Net-Worth In 2022?

UPS’s Net-Worth In 2022

The net worth of a firm tells the market value of the firm. UPS had an increasing net worth from statistics over a decade. However, the growth has been moderate. In the year 2018, UPS had a net worth of $120 billion but had a shortfall of about $105 billion in 2019. In the year 2020, during the pandemic and lockdown, the net worth rose to $110 billion. Furthermore, the pandemic affected all businesses, including UPS. So, the net worth drops back to $100 billion. Although the need for delivery rose during the lockdown, the purchasing power of people was reduced due to economic turmoil. After the pandemic, there was a rapid rise in the net worth to as high as $180 billion in the first quarter of 2022.

[Source: Macrotrends]

How Many Companies Are UPS Best Competitors?

Companies Are UPS Best Competitors

Logistics and transportation companies are an integral part of an economy. Therefore, you will wonder less while UPS is a major transportation company that expends so much energy to remain on top of the game. Competitors of UPS are 2 major groups. It faces both domestic competition and international competition. The bulk of the competition it faces comes from within the US. Hence, more than 65% of the competitors are home-based competitors are majorly 4; United States Postal  Service (USPS), FedEx, OnTrac, and LSO (formerly called Lonestar Overnight). The international competition is less than 35% and comes from 6 competitors; SF Express, Canada Post, Transforce, Deutsche Post (and its subsidiary DHL), Royal Mail, and lastly, Japan Post Service.

[Sources: Statista, Wikipedia]

What Is UPS's Revenue In 2022?

UPS's Revenue In 2022

The revenue of UPS accounts for its total income generated from all services rendered in a year. The trend revenue has shown an increasing trend before the pandemic. However, in the year 2020, the revenue only showed a minimal increase compared to pre and post-pandemic years. In the year 2017, UPS's revenue stood at $60.5 billion. It added a whole of $7.2 billion in 2018, $5.5 billion in 2019, but only $2.2 billion in 2020 (pandemic period). On the other hand, in the post-pandemic years, UPS has witnessed a jaw-dropping increase in its revenue. Take, for example, in 2021, $10.3 billion in revenue was recorded in addition to a total of $74.1 billion as the end-of-year revenue in 2020. Again in 2022, the first 2 quarters of the year have already added $12.8 billion to UPS revenue. As such, it has $97.2 billion in revenue currently.

[Source: Forbes]

The Average Number Of UPS Service Users Per Day?

Data from the official website and facts sheet dished out by UPS itself has shown that deliveries are made on business days. Furthermore, the number of deliveries on each business day amounts to an average of 25.2 million packages. Then the question is ‘how many users own these daily packages’? Statistics of the company, as published on the official company profile, made it clear that an average of 11.8 million users receive these packages daily. As such,  UPS serves more than 11 million users each business day. A population more than the total population of UAE as of 2021. Hence, it remains the world's most used private courier company.

[Sources: UPS Company Profile]

How Many Staff Does UPS Have?

Many Staff Does UPS Have

UPS is a large logistic company with customers in almost every part of the world. The avalanche of parcels delivered by this company is enormous. You can then begin to imagine how many workforces it has to ensure a smooth delivery. UPS has 543,000 employees currently. However, records before the pandemic showed that the number of staff was higher. The bulk of the staff comprises 22% of women and 78% of men. More than 99% of the staff are traditional workers. A very minute percentage is remote workers.

[Source: Macrotrends, Zippia]

How Many Air Cargo And Ports Does UPS Have?

Many Air Cargo And Ports Does UPS Have

UPS has the largest cargo airline in America. You will also like to know that UPS airlines are the second largest airline cargo in the world based on freight volume. It has up to 15 ports which are called World ports. These ports are found in 4 major locations, Europe, America, Asia/Pacific, and Canada. UPS Airlines has 290 fleets of Aircraft, which are flown to 815 destinations. 400 of these locations are domestic, while 415 are international. This airline has 34 years of operation both locally and internationally. The primary hub of the airlines is located in Louisville International Airport on a. 5,200,000 square foot expanse of land.

[Sources: UPS, Wikipedia]

How Much is UPS’s Debt?

One aspect of UPS you would like to know about is its debt record. There is no doubt that companies incur debt through leasing and rents or even loans from financial institutions. Hence, UPS is not excluded. As of the end of the year 2021, United Parcel Service had a debt of $22.2 billion. This was reduced from $26.5 billion in the year 2020.  In addition, it had cash of $9.95 billion. Thus, its net debt stood at $12.2 billion. This debt is worth 6.78% of UPS's total net worth. Therefore its debt is significantly less when compared to its net worth and its liabilities of $38.3 billion.

[Source: Simply Wall ST]

How Many Delivery Locations Does UPS Have in Europe?

Delivery Locations Does UPS Have in Europe

Although Canada was the second country UPS extended its coverage to when it began international operation in 1975. Today, it has many branches across different countries. Specifically in Europe, UPS has 18, 500 service locations. This makes it no task to deliver packages within Europe and across to Europe. It is important you also note that shipments between and among the EU are faster and cheaper. This is because no custom charges and protocols are applied. Just like other locations outside Europe, all parcels are trackable within Europe as well. They all have smart labels that are connected to the tracking networks. As such, the location of packages is not hidden.

[Source: UPS]

How Long Does It Take UPS To Deliver?

Long Does It Take UPS To Deliver

One major attribute and uncompromising feature of any delivery service is the time of delivery. Since the destinations of UPS services are not limited to only the US, it does have a delivery for national and international shipping duration. The national shipping service has 1-5 business days duration depending on the day the shipment is scheduled. On the other hand, international delivery takes a minimum of 3 business days and a maximum of 6 business days. In addition to the delivery and shipment, notification of departure and arrival of the parcel is included in the services. As such, packages can be tracked and traced as they move

[Source: UPS]

How Much Does UPS Charge Per Kg Of Parcel?

UPS charges per weight of packages. It sums up all the weight of packages and treats them as a single shipment. However, other factors determine the charge of shipments. These include dimension of package (UPS has a max of 165 inches in length and girth combined), distance of destination (local or abroad- which is scaled 1 to 9), custom and import taxes, and even residential and delivery area surcharge. Nonetheless, the charges are grouped based on the size of the UPS box(large and extra large) and the medium of shipment (ground or air). The table below illustrates this better.

Box size UPS Ground UPS 3-day select UPS 2nd Day Air
Large 10kg $21.00 $35.50 $50.00
Extra Large 25kg $25.00 $44.00 $61.50

[Source: UPS]

How Many Delivery Vehicles Does UPS Have?

Many Delivery Vehicles Does UPS Have

Ground mobility and logistics are an integral part of a delivery company. Irrespective of the medium of shipment, the need for delivery vans, tractors, and motorcycles can never be ruled out. In that light, UPS, which began services by foot and bicycle, has grown to have more than 104,926 cars, vans, motorcycles, and delivery tractors. In addition, it has 25,000 trucks (tractor-trailers) that are dedicated to supplying chain shipping. The host of this is, therefore, the mechanism that enables the huge bulk of packages, including envelopes that are delivered daily.

[Source: Quora]

How Many Companies Have UPS Bought So Far?

Merger in terms of operation is a major system of integration in large-scale firms. However, the shift and transfer of ownership from one company to another is a major way of expansion of international companies like UPS. On that note, UPS has the culture of absorbing some other companies of high profile and jurisdictions. So far, the record has it that UPS has acquired 22 companies in total. From this number, 7 were formerly private equity firms. It was in 2015 that UPS recorded its largest company acquisition. It spent $1.8 billion to acquire Coyote logistics. In the last 5 years, it has acquired 4 companies.

[Source: Mergr]

What Are The Most Frequent Destinations Of  UPS Deliveries?

The Most Frequent Destinations Of UPS Deliveries

UPS is by far the top private delivery company in the US. It has the highest percentage of delivery packages in the US after the United States Postal Services. It recorded 47.7% of packages delivered within the US. In addition to that, the revenue generation statistic showed that 76% of UPS revenue is generated in the US. This geographical distribution of the revenue actively demonstrates that the bulk of its 11 million users across the globe is located in the US. Therefore you can then argue that most delivery of UPS is made to different locations in the US. However, Europe has a pretty high percentage of delivery after the US from UPS logistics company.

[Source: Statista]

What Means of Delivery Does UPS Use Most?

UPS packages are delivered via ground or air routes. Packages that are going to locations more than 200 miles are shipped by aircraft. On the other hand, the delivery destinations that are less than 200 miles are delivered via ground routes by trucks, vans, cars, and motorcycles, depending on size and fragility. However, almost all packages pass through ground delivery mode to the airport for departure or from the airport for delivery. In addition, statistical records have shown that more than 40% of packages are delivered by prototype plastic delivery vans. An appreciable amount of 20% travel by air before it continues on the ground via trucks and vans.

[Source: GreenBiz]

How Much Does UPS Pay Its Staff?

Like many other multinational and international cooperations, UPS pays staff by rank and productivity period. In other words, it is based on the position held and the number of hours. Although the pay varies based on position, the average pay of a UPS employee per hour is $17.83 per hour. In addition, the table below further illustrates the average pay per position in UPS.

Package Handler $11 – $18
Delivery Driver $16 – $41
Operation Supervisor $16 – 26
Loader $10 – $20
Warehouse Supervisor $16 – $24
Driver Helper $10 – $17
Heavy/ Tractor-Truck driver $20 – $40

From the table above, it is evident that the ranges of pay are dependent not only on hours but also on the nature of the job in the respective position. Yearly, statistics showed that the most paid rank in UPS is a Director of sales. This person is paid an average of $250,319 per annum. While the lowest-paid position is a CS Rep, with an average pay of $36,000 per annum.

[Sources: PayScale, Comparably]

How Many International Staff Does UPS Have?

International Staff Does UPS Have

Diversity is key to creativity. Thus, large companies have heterogeneity as one of the employees' demography. UPS is adjudged to be one of the most diverse International business corporations.  The number of total employees is said to be 543,000. From this figure, 26.4 % are international staff of UPS. By factual figure,  about 140,000 employees are not American natives. This fact is not based on race but on the nationality of employees. Furthermore, these statistics show that, across Europe and other continents, UPS has 140,000 staff dispersed in different countries.

[Source: SupplyChain]

How Much Is UPS’s Revenue From International Packages?

UPS’s Revenue From International Packages

UPS operation and delivery are intense within America. In fact, the bulk of the destination is the American region. However, the percentage of packages delivered internationally is appreciable enough. Thus, the contribution of this percentage to the total revenue is significant. You will wonder if UPS will liquidate if the international revenue is removed. Specifically, UPS’s revenue from international packages is about $19.5 billion at the time of writing this article. This is about 20% of the total revenue of the firm. Hence, the bulk of the revenue is generated nationally and also supply chain and freight revenue.

[Source: Statista]

At What Rate Is UPS Growing?

Rate Is UPS Growing

Logistic industries are no doubt growing rapidly due to the increasing preference of consumers for e-market or e-shopping. Thus far, UPS, a top courier company, is experiencing increasing patronage after the pandemic lockdown. This increase can be traced to the comfortability, and time-saving experience customers had from UPS during the lockdown. During the lockdown, the end of the year UPS growth rate was 14.22%. This rate rose to 14.99% at the end of 2021. However, as of June 2022, the 2nd quarter growth rate at UPS was estimated to be 5.73%.  By the end of the year, the annual growth rate will be calculated across the three quarters of the year.

[Source: Csimarket]

How Much is UPS's Domestic Revenue?

UPS's Domestic Revenue

UPS is the most valued, cherished, and used courier service in the US. Hence, it is widely known among citizens of the US. Ground delivery comprises an integral percentage of total delivery made by UPS. By statistics, about 61.8% of the revenue generated is from domestic deliveries. By implication, this demonstrates that the largest percentage of return on investment of UPS is gotten from users within America. This is quite understandable from the fact that its efficiency and duration of delivery in the US are higher compared to abroad. In addition, 17.9% of the revenue also comes from supply chain and freight revenue.

[Source: Statista]

What Position Is UPS In The World's Ranks Of Couriers?

Statistical Organisations and governmental bodies use different parameters to rank courier companies across the world. Among those used are net revenue, net worth, the volume of shipments, and coverage of services. However, based on revenue, UPS is ranked number one on the list with $85 billion in 2020. FedEx and DHL followed as numbers 2 and 3, respectively. In addition, as of  January 2022, nothing serious has changed in the ranking. However, while UPS maintains its first rank by revenue, DEUTSCHE-DHL ranks second and followed by FedEx in the third rank. These statistical facts further buttress the status of UPS as the Biggest courier company in the World.

[Sources: ValueToday, Wikipedia]

How Many Major Shareholders Does UPS Have, And What Is Their Respective Percentage?

It is not uncommon for multi-billion organizations and businesses to sell shares to reputable individuals or corporations. In that light, UPS has different shares that belong to some individuals, and some belong to cooperative organizations. Although percentages of shares are static during share sales, the values increase or decrease based on the company’s net worth. The table below illustrates the top individuals and cooperative shareholders in UPS.

Holders Share in percentage %
The vanguard group, Inc. 8.63%
BlackRock Fund Advisors 5.12%
SSgA Funds Management, Inc 3.96%
Fidelity Management & Research Co. 2.28%
T. Rowe Price Associates, Inc 2.26%
JPMorgan Investment Management 1.78%
Geode Capital Management LLC 1.67%
Northern Trust Investment, Inc 1.27%
ClearBridge Investment LLC 1.26%
Columbia Management Investment 1.12%

You must know that this list of shareholders is not exhaustive. However, it only contains the list of top 10 shareholders of UPS with their respective percentages.

[Source: CNN]

What Are The Educational Qualification Statistics Of UPS Staff?

The Educational Qualification Statistics Of UPS Staff

The different positions held by staff in UPS has a lot to do with their educational qualification. As a matter of fact, it has to do with the wage gap between workers. It is not new to you that people who have higher qual qualifications earn more than those with lower qualifications. Statistical

data at hand shows that package handlers at UPS have 5 categories of educational qualifications. Therefore, it is understandable that all these categories have wage gaps according to their hierarchy. 59% of this category of people have high school certificates, 12% have bachelor's degrees, 14% are associates, 10% have diplomas, and 5% of them have other forms of education.

[Source: Zippia]

What Is UPS's Annual Expenditure?

The cost of running a business is an integral part of the company’s financial reports and statistics. UPS, over the years, has had a comprehensive record of expenses. It is quite obvious that the cost of running UPS service increases annually. This can be linked to the increasing coverage of services, number of staff and of course delivery facilities. As such, each year has an increase in the percentage of expenses. The table below illustrates the expenses of UPS before, during, and after Covid-19.

Year Expenses in $ (millions)
2019 66.296
2020 76.944
2021 84.477

From the table above, you can easily pick that each year records at least $8 million in addition to the expenses of the previous year. However, the 2022 statistics of expenses are still in progress as the year is yet to finish.

[Source: Macrotrends]

How Many Native Workers Does UPS Have?

The headquarters of UPS is in the US. Not only that, but it started operation there also. Again, a large percentage of the services are rendered in the US. Hence, most of its delivery domestically is still within the US region. As such, it is justifiable that a good percentage of its workers would be native to the region. Couple with these facts is that more than 99% of UPS jobs are traditional. Very few are remote. Therefore about 403,000 UPS are native workers. This accounts for about  73.6% of the total workforce of the company. By native, we do not mean race. Rather, nationality or residential base.

[Source: SupplyChain]

What Is UPS's Market Cap?

UPS's Market Cap

Market capitalization, which is shortened as market cap, is a product of the total value of a company concerning its common shares owned by stockholders. UPS has many stockholders.  As of April 2022, the market cap of UPS stood at $190.50 billion. The trend has maintained an increasing trend from 2018 (pre-pandemic) till late 2019. However, in the year 2020 (during Covid-19 Pandemic), the market cap experienced a meltdown in the first quarter to as low as $80 billion. Fortunately, the third quarter of 2020 was a boom to about $140 billion. Since then the trend has continued to increase till the moment. However, there are slight but unstable fluctuations.

[Source: Disfold]

How Many Countries Outside The US Does UPS Deliver Parcels To?

UPS offers global delivery services. Hence the US is just one of the countries it renders delivery services to. The statistics of deliveries which are published on UPS's official site show that there are 220 countries and territories where UPS services are used. Therefore, there are other 219 countries and territories across Europe, Canada, Asia, Africa, South America, and Oceania where UPS delivers packages. Thus, just 0.45% of the country's UPS services. That is a minute percentage when compared to overall countries. However, not in terms of service percentage. So, there is virtually no part of the world where UPS service can not be used.

[Source: UPS ]

What Was The Biggest Loss UPS Had Encountered?

Loss is inevitable in any organization or business cooperation. Thus UPS is not an exception. Despite the rising net worth and revenue, UPS has had its bad times. To take the most significant loss, we look at the loss in 2020 (The pandemic period). Although, during the last quarter of 2020, UPS revenue rose rapidly. It also announced a huge GAAP loss at the same time. A giant loss of $5.6 billion. UPS further explained that the loss per share was $3.75. In addition,  a net loss of $3.26 billion was incurred still in 2020.

[Source: SP market intelligence]

What Is The Average Age of UPS Employees?

Average Age of UPS Employees

The age structure of UPS staff cuts across many age brackets. However, the age structure and characteristics of package handlers at UPS revolve around 20 – 49 years. Although you can also get the statistics based on the age to the race of these workers, we considered only the age in this article.

The data showed that 50% of package handlers at UPS are 40 years and above. 27% and 21% fall within 20-30 years and 30-40 years, respectively.

[Source: Zippia]

What Are The Race Statistics Of UPS Package Handlers?

Without any form of discrimination or racism, UPS has a high number of staff who are white. It is quite understandable given its location. This is because the location is populated predominantly by white people. However, it has staff across all races of the world.

Race Percentage
White 62.9%
Hispanic or Latino 16%
Black or African American 12.6%
Unknown 2.3%
American Indian and Alaska Native 1.2%

[Source: Zippia]

What Is The Gap Between UPS And FedEx Revenue?

The Gap Between UPS And FedEx Revenue

FedEx is a major domestic competitor of UPS. Therefore it has a good stand that is close in terms of coverage and value to UPS. They are both the largest courier delivery service providers. FedEx has a net revenue of an average of $2 billion per annum. While UPS has a net revenue of $3 billion on average. Therefore UPS courier company has an average of one billion dollars as its net revenue above FedEx.

 [Source: Diffen]

How Many CEOs Have Managed UPS Since Its Inception?

Since 1907 when UPS was founded, it has been managed by 12 CEOs till date. It is known that James E. Casey was the founder and first  CEO of UPS. He doubled as the longest CEO to have managed UPS. He was the CEO from 1907 till 1962. This means the first CEO served for 55 years before he handed over to George D. Smith in 1962 and also served for 10 years. The current CEO has just been hired for 2 years.

[Source: Wikipedia]


UPS is no doubt the largest private courier company in the world. It is by far larger than many public postal and packages service companies by coverage of service and capital worth. It, therefore, becomes necessary to have its facts and statistics handy for good decision-making when needs for courier service arise. Above in this article are key facts and statistics of United Parcel Service.

Doug Wein

Doug Wein is an independent consultant and coach, working with sustainability-minded businesses and professionals to help them clarify and achieve their most critical goals. He has provided strategic sustainability consulting to Fortune 500 companies across a wide array of industries, including food & agriculture, retail, manufacturing, real estate, green building, and waste & recycling. His coaching work helps clients develop leadership skills, spread bold ideas, transform organizations, and ultimately create positive change. Doug has led strategy development trainings in small teams and in groups of over 650 professionals at such premier sustainability venues as the Greenbuild Conference. Doug has led people and organizations for over fifteen years. He has an MBA from the Ross School of Business and an MS from the School of Natural Resources and Environment, having graduated from the Erb Institute for Global Sustainable Enterprise at the University of Michigan. His undergraduate degree in Psychology is from Pitzer College. When he’s not coaching, Doug is often attempting to invent new culinary sauces to delight his wife, building treehouses, or exploring the backyard with his two-year old.View Author posts