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Walmart TV Return Policy (Requirements, Online, In Store, and More)

When considering household appliances, purchasing a television comes first. However, you may buy a brand-new television and end up malfunctioning. Walmart is a well-known retailer supplying authentic, high-quality televisions, but does it have a return policy? Read on if you have purchased a television or are interested in Walmart’s TV return policy.

Have you purchased a tv at Walmart that is defective or does not meet your expectations? According to Walmart’s TV Return Policy, you may return it within 30 days after purchase. However, Walmart will only accept the return if the television is in pristine condition and accompanied by the original receipt and all associated accessories.

Therefore, with all those requirements intact, you can easily return any TV ordered and delivered by Walmart, including an LCD, LED, OLED, or QLED. However, Walmart may only accept your return if the necessary criteria are met. Continue reading to discover the standards you must satisfy before returning your television to Walmart.

Requirements to Return a TV to Walmart

Requirements to Return a Tv to Walmart

Shopping at Walmart gives you the best value for your money. However, the television you purchase could fall short of your expectations. Thus, you must return the TV per Walmart’s TV return policy. Below is all you need to do:

  • Any TV you buy in a store or online should be returned within 30 days.
  • Please ensure the television is intact, and all its parts (cables, remote, stands) are present.
  • Make sure the TV is still in its original packaging.
  • Make sure you have the original receipt for the purchase.
  • When all those standards are met, and the TV is undamaged, you are entitled to a full refund.

But what if the tv is damaged? What do you do about it? Keep reading.

Does Walmart Accept Damaged TVs Returns?

Walmart Accept Damaged TVs Returns

Yes, a broken or damaged television can be returned to Walmart, but only with an exception. If your TV was broken upon purchase or damaged because of careless handling by Walmart employees or shoddy construction, you can return it for a refund or an exchange. If you can provide sufficient evidence that it wasn’t you who caused the damage, you will be entitled to a replacement or full refund. Remember that for your return to be accepted, it must be within 30 days and all accessories intact.

However, Walmart will deny your return if your usage or mishandling caused the damage unless you have the Walmart Protection Plan.

Read on and find out how to return a TV per Walmart’s Tv Return Policy.

How to Return a TV to Walmart?

Return a TV to Walmart

Any Walmart shop will accept your TV for return. All you need is to walk in at a Walmart outlet with the TV, its components, and the purchase receipt. Your other options for returning the TV to Walmart are via regular mail or the online return form located at

Below are useful facts on how to return a tv purchased on

How to Return A TV to Walmart.Com?

Due to its convenience, online purchases on are the new order of the day. In case your tv purchase is unsatisfactory and you want to return it, do this:

Step 1: Sign into your Walmart account

Step 2: Access your Purchase HistoryCheck on Orders

Step 3: Find the purchase placed on the TV you are returning.

Step 4: Select Order details

Step 5: Choose to Start a return.

Step 6: Click the box (Checkbox) next to the TV you want to send back.

Step 7: Click on Continue

Step 8: To continue, please specify the reason for your return.

Step 9: Choose a refund or a new one, then click Next.

Step 10: Please share any further insights you may have (optional). And then click on the Save button.

Step 11: Choose the approach you want to use for the return. You can either drop it off at any FedEx facility, send it in the mail, arrange a pickup, or return it in-store.

Step 12: Review your return after selecting your desired return option.

Step 13: Select the Submit button if everything is okay.

Does Walmart Accept Tv Returns Without Their Original Packaging?

Is the original Tv box damaged or lost? Worry not. Yes, TVs can be returned to Walmart without their original packaging. Take into account that returns with the original package are much simpler for Walmart to process than those without. The box usually carries a purchasing barcode that aids in the verification of the tv being returned.

However, Walmart’s lack of original packaging is not a big deal. Walmart has many verification ways and doesn’t rely on the box to determine the product. You can still take it back if the TV meets Walmart’s other return requirements.

Does Walmart Accept Tv Returns Without a Receipt?

You can still return the TV to Walmart without its original receipt. The TV, however, needs to be in working condition and include all its original components and corresponding barcodes. Walmart will check its records to ensure the legitimacy of any payment method, whether cash, debit, or credit.

It is important to note that regardless of the amount paid at the purchase, Walmart will refund you the lowest price the item was sold for in the last 30 days.

Does Walmart Accept Tv Returns After 3O Days?

Walmart Accept Tv Returns After 3O Days

Keep an eye on the TV for 30 days after purchase to ensure it works properly. The earlier a return is made, the better. However, there’s still a chance that Walmart will take the TV even if it’s past the return deadline. However, it all relies on the store’s manager to accept or deny your request.

If the store manager refuses the return, you can file a formal complaint with Walmart headquarters. The situation will be examined, and if it’s found eligible, you may be allowed to return the Tv.

Can I Return Reconditioned Tv to Walmart?

Yes, as long as you have the receipt and within the 30 days return period, you can send back the refurbished TV for a refund or exchange. To return the Tv, take it to any Walmart store or send it back via mail. But remember that you can’t return it to a Walmart store if you bought it from a third-party reseller. In this case, contact the seller.

Bottom Line

The Walmart TV return policy is very flexible and easy to work with. If you must return the TV, do it within 30 days after purchase. Ensure that you have the original receipt, the TV is still in its original packaging, and all of the accessories that came with it are present; however, if the TV’s original box is damaged or you don’t have the receipt, there are many ways to verify the purchase. You will get your money back or be given another TV.

Doug Wein

Doug Wein is an independent consultant and coach, working with sustainability-minded businesses and professionals to help them clarify and achieve their most critical goals. He has provided strategic sustainability consulting to Fortune 500 companies across a wide array of industries, including food & agriculture, retail, manufacturing, real estate, green building, and waste & recycling. His coaching work helps clients develop leadership skills, spread bold ideas, transform organizations, and ultimately create positive change. Doug has led strategy development trainings in small teams and in groups of over 650 professionals at such premier sustainability venues as the Greenbuild Conference. Doug has led people and organizations for over fifteen years. He has an MBA from the Ross School of Business and an MS from the School of Natural Resources and Environment, having graduated from the Erb Institute for Global Sustainable Enterprise at the University of Michigan. His undergraduate degree in Psychology is from Pitzer College. When he’s not coaching, Doug is often attempting to invent new culinary sauces to delight his wife, building treehouses, or exploring the backyard with his two-year old.View Author posts